Every piece is made to order, what does that mean?

Every piece in the collection is made specifically for you when you order. Please allow 6 to 8 weeks before it reaches you. If you need a piece by a specific date, get in touch at s@stephanievanzwam.com.

Can I customise an existing design?

Most pieces in the collection can be personalised — gold colour, diamond size, stone shape, the details that matter to you. Get in touch and Stephanie will let you know what's possible for the piece you have in mind.

Can I have something engraved?

Engraving is available on select pieces — a name, a date, or a message known only to the person who wears it. Get in touch to discuss what is possible for your piece.

How long does a bespoke commission take?

The design phase moves at your pace, refined until it feels entirely right. Once you are happy with the design, production takes six to eight weeks depending on the complexity of the piece.

Can I bring my own stone?

Yes. Working with a stone that already belongs to you, whether inherited or simply loved, is something Stephanie approaches with great care. The history it carries becomes part of the design. Bring it to the consultation and she will advise on the best way to work with it.

Where do I begin with a bespoke commission?

With a conversation. The consultation is complimentary and without obligation — in person, or by Zoom, phone, or email. You can book directly on the Bespoke page at stephanievanzwam.com.

Are your diamonds certified?

Every diamond comes with its own independent certificate from the GIA or IGI, confirming exactly what the stone is. Small accent stones are not individually certified.

Are lab-grown diamonds real diamonds?

Yes. Lab-grown diamonds are physically, chemically and optically identical to mined stones. The difference is origin. They are grown from a diamond seed under precisely recreated conditions rather than formed in the earth over millions of years.

How do I find my ring size?

A complimentary ring sizer is available on request. Rings are available in EU, UK and US sizes, including half sizes. If you are between sizes, Stephanie will advise on the best fit for the style you have chosen. One complimentary resize is included with every ring, one size up or down.

Is resizing available?

Resizing is available for all Stephanie Van Zwam pieces and takes approximately two weeks. The cost varies depending on the complexity of the ring. Get in touch to discuss.

What payment methods do you accept?

Payment is accepted by credit and debit card, PayPal, and bank transfer. All transactions are processed securely through Shopify Payments.

Do you work with international clients?

Yes. Stephanie works with clients across Switzerland and internationally. Consultations are available by Zoom, phone, or email, and the full process can be completed from anywhere. All pieces ship worldwide.

How will my piece arrive?

Engagement rings arrive in a lacquered wooden box. All other pieces come in a branded card box. Every order is packaged with care.

Can I return my piece?

As every piece is made to order, collection purchases and customised pieces cannot be returned or exchanged. For bespoke commissions, a deposit is required to begin. This covers materials sourced specifically for your piece and cannot be refunded once the commission is underway. Everything is discussed openly before any commitment is made.

What if my piece arrives with a fault?

If a piece arrives with a fault, please get in touch at s@stephanievanzwam.com within two years of receiving it. Faulty pieces will be repaired, exchanged, or refunded. Each situation is assessed individually and handled with care.

Echo collier diamant taille émeraude est-ouest

Echo collier diamant taille émeraude est-ouest

CHF 1'900

Or 18k white gold

Diamant

La taille émeraude est une taille en escalier, des facettes comme les étages d'un bâtiment, chacune captant la lumière sous un angle différent.

L'Echo la porte horizontalement, la pierre reposant en longueur sur la clavicule plutôt que de tomber depuis elle. Le sertissage autour d'elle répète la même géométrie vers l'extérieur, les facettes de la pierre et les facettes du sertissage, l'une répondant à l'autre.

Architecturale. Discrète. Entièrement vôtre.

La description La description

Or blanc ou jaune 18k.
Chaîne 42cm.

Diamant taille émeraude à partir de 0,30 carat, couleur F ou supérieure, pureté VS+. Tous les diamants sont de synthèse, certifiés GIA ou IGI. D'autres poids en carats sont disponibles, ainsi que des diamants de couleur en rose, bleu et jaune. Contactez-nous pour discuter de la pierre qui vous convient — s@stephanievanzwam.com

Autres longueurs de chaîne disponibles : 40cm (clavicule), 42cm (juste en dessous de la clavicule), 45cm (milieu de poitrine). Contactez-nous pour en discuter — s@stephanievanzwam.com

Fabriquée sur commande Fabriquée sur commande

Ce bijou est fabriqué pour vous lorsque vous passez commande. Veuillez prévoir un délai de 5 à 6 semaines à compter de la date de commande.

Si vous en avez besoin pour une date précise, contactez-nous avant de commander: s@stephanievanzwam.com et Stephanie vous dira honnêtement si c'est réalisable.

Votre bijou arrivera dans un écrin en carton à l'effigie de la marque, soigneusement emballées pour son voyage.

Livraison et retours Livraison et retours

Ce bijou est fabriqué sur commande et ne peut être retourné ni échangé. Pour tous les détails, consultez la page Livraison et retours.

Echo collier diamant taille émeraude est-ouest

Langue

Monnaie